"OUTFIT OF THE DAY"

Shipping & Returns

SHIPPING:

We charge every customer the same flat rate shipping cost of $5.00 regardless of the price or item quantity, UNLESS your purchase is over $150.00. Any purchses over $150.00 will automatically receive free shipping.

 

We do not ship internationally without being emailed first and then calculating exact shipping for your order. We will ship internationally if you are willing to cover the exact cost of shipping, the cost varies from country to country, which is why we ask that you email us first for a separate invoice and shipping calculation for your country.

RETURNS/EXCHANGES:

Unfortunately, our store does not accept returns unless you receive an item that is not what you ordered or an item that is damaged. If you receive the wrong item or a damaged item, please email us within 3 days to notify us of the issue and we will give you instructions on how to proceed getting a refund or getting your item replaced for the correct item. We do accept exchanges for size or color or an item of equal or higher value IF the item you would like to exchange for is currently in stock when you contact us regarding the exchange. We will only exchange UNWORN, UNWASHED items with original tags. The buyer will be responsibe for the shipping both ways. We must be notified by email at ootdboutique@yahoo.com within 10 days of you receiving your item if you would like to exchange your item for another in stock item. ALL DISCOUNTED/SALE/FLASH SALE/AUCTION/PERSONALIZED ITEMS ARE FINAL SALE, NO EXCEPTIONS WILL BE MADE FOR THIS MERHCHANDISE UNLESS YOU RECEIVE THE WRONG ITEM OR A DAMAGED ITEM.